Shop Mobile More Submit  Join Login
Paypal Invoice Tutorial by Cybambie Paypal Invoice Tutorial by Cybambie
10/18/16 EDIT: I'm adding my TOS here so you can copy and paste it. I want you guys to be safe! Feel free to edit it.
3/30/17 EDIT: Paypal is now allowing tips on your invoices! There will be an option near the bottom of the template that you can check that says "Allow customer to add a tip." I'm very excited for this!



TOS
• There are no refunds offered for pre-made designs or commissions.
• If you're paying for a purely digital piece of artwork, the order will be confirmed by me after the piece has been delivered to you via online message.
• If payment is not received within 24 hours of accepting your request or sending an invoice, the purchase will be canceled. (Unless I give an extension.)
• All goods are digital so an address isn't required. Your item will never be physically shipped.

Add a Comment:
 
:iconnaahva:
Naahva Featured By Owner 3 days ago  Hobbyist Digital Artist
You are a lifesaver, tbh ; _;
I was so scared of using invoices and every time I did, I was getting all nervous!
Internet was no great help because only advices I found were from 2014 and by then the Paypal design had changed so much - but this?
This is so great! :heart:

Bless you, you kind soul! ; _ ; :love:
Reply
:iconalyssjuu:
AlyssJuu Featured By Owner Feb 12, 2017  New Deviant Professional General Artist
Hello! (I practically created this account just to ask this, haha). I wanted to know, if it's safe to own two paypal accounts. One for buying things, personal use, and the other as a business account, set for the commissions and such?

I did my first invoice today, but everything became very confusing for me very quickly. Shortly after, I found your tutorial here and got a lot more clarification. The only problem I have now is... the account I did the invoice on, has my art name instead of my real name. Technically, my art name is an abbreviation of one of my birth names + another of my birth given names simply in another language. However, it is still technically my art alias.

I can't change the name now on the paypal account without sending in anything like papers and such, so now I'm too worried to even use that account, and was contemplating on simply remaking with my real name, under a business account, and do invoices properly like you suggested here.

Again, however, I'm unsure if it's alright to own two paypal's for those reasons. I also don't have my bank linked up to my personal, as my mum and I have a shared account (due to my current work disabilities for health purposes and such, so she helps me take care of those things while I deal with my paypal stuff on my own).

Any advice would be so very appreciated, as today was a literal first using paypal for commissions like this, and I'm horribly anxious after realizing I should have had my account under my real  name (much like my personal that I use for buying things).

If all else, should I simply stick to just my one account, and do all invoices and such from there? The reason I even thought of having another account, was due to how many horror stories there are of people hacking into accounts. Heck, one ebay seller I purchased from said how their account was hacked, gave me back my money, and had their new e-mail submitted to their account. I just worry a lot, really.

I apologize for my massive comment, but I would so very be thankful for any response on this matter; I'm so new to this and still such a newbie when it comes to paypal. Thank you!
Reply
:iconcybambie:
Cybambie Featured By Owner Feb 12, 2017
While you can absolutely have one personal and one business account, I would avoid using the one that doesn't use your real name. You really need to get it changed before you do anything with that account.
I don't know the legalities of purchasing things with a business account, so you might want to look up things about that. I just know that your name on your birth certificate need to be the name you use with your account. I'm pretty sure if it's not (and you've given them your SS code and such) you might get in trouble for fraudulent activity? Or something along those lines.

I'd stick with the business and do all invoices. 
There are many ways to scam sellers, but invoices help protect against 75% of those scams. 
If you're really paranoid about scammers, hackers, etc, I'd suggest looking up articles about them to help safe guard yourself. Though, I haven't had anything like that happen to me, and I've been using paypal for about 4 or 5 years now.
Reply
:iconalyssjuu:
AlyssJuu Featured By Owner Feb 12, 2017  New Deviant Professional General Artist
Thank  you. Unfortunately, I had already done an invoice on the account without my real name, however, I asked the person who commissioned me if it's alright that I can refund them and we'll work it out with my personal for now, since I've had that one for about a year anyway. That should be okay for now, right?

I'm definitely sticking to all invoices once I can get everything sorted out. It definitely causes less trouble in the long run. I know a few times personal friends commissioned me and simply sent me the money as a gift since they had my email, but when it comes to strangers or those I'm not certain of, invoices really do seem like a life saver.

I shall definitely look up some articles, as you suggested. If all else, I can also talk with my mum about it and see if we can figure something easy and simple out. Thank you so much.
Reply
:iconmimicteixeira:
mimicteixeira Featured By Owner Feb 7, 2017
you're a kind soul, thanks for this tutorial
Reply
:iconryuucae:
Ryuucae Featured By Owner Jan 26, 2017  Hobbyist Digital Artist
hello! thank you so much for the helpful tutorial :D i have a question though. the tutorial says we can use a nickname/preferred name for the invoice name, and I know you can change the name, but is that okay? have you run into any legal troubles because of it?
Reply
:iconcybambie:
Cybambie Featured By Owner Jan 26, 2017
I haven't run into any legal troubles at all, but I think that's because only the invoice uses my nickname, while my actual paypal account has my full name.
You might want to put your nickname/name you go by on social media as your business name and forget the first name/last name (they're completely optional so)

But I think as long as your actual account has uses your actual name, paypal doesn't care.
I did try to look more info on it up but I haven't found any, and I'm pr sure if they wanted to lock you into your actual name, then they wouldn't have added the option on the invoice so -shrug-

also i don't think it's a requirement for your buyers to know your legal name
Reply
:iconryuucae:
Ryuucae Featured By Owner Jan 26, 2017  Hobbyist Digital Artist
Ah right, my business account is under my real name but the invoice itself, it's okay to not use your legal name then? I just wanted to make sure because I'd really hate it if I get into legal problems thanks to this XD
Reply
:iconcybambie:
Cybambie Featured By Owner Jan 26, 2017
If you're really paranoid about it, you can go on ahead and use your legal name (since people are going to see it if they do micro transactions anyway)
but i can't find anything on the issue, and people can still file a complaint with you regardless of if your name is on the invoice or not
and again, buyers aren't required to know your name
i haven't had any legal troubles so -shrug- and i only have my business name on mine
Reply
:iconryuucae:
Ryuucae Featured By Owner Jan 26, 2017  Hobbyist Digital Artist
ok i see. i guess i'll find out, thank u for ur help!
Reply
:icongjavavont:
gjavavont Featured By Owner Dec 11, 2016  Hobbyist Digital Artist
This is a great resource! Thank you so much for making it! It's very clear and easy to follow! :D
Reply
:iconinotnedloh:
InotNedloh Featured By Owner Dec 11, 2016  Student Digital Artist
ahhh i have a question if youre available to answer or someone is?

i set up the invoice, sent, and then when i went to accept it said i needed to be verified, but i dont have a bank account yet, getting one soon tho (also kinda iffy/nervous about linking a  bank account to paypal? idk why >>; )

what does that mean for invoices? Can i still send/recieve money safely without the invoice or no? I'm worried with all the uproar about paypal lately ;.;
Reply
:iconcybambie:
Cybambie Featured By Owner Dec 12, 2016
I'm not familiar with that scenario since I've always been verified but

it does sound like you do need a verified account to use invoices, so for now you might wanna stick with the micro-transactions (you giving people your email and letting them send money.) 
If you want to protect yourself against scamming, make sure the account the person is buying from is at LEAST one month old and has art on it. Also look up their username and if they seem super sketchy, just tell them that the deal is off.

And don't worry over attaching your bank account to paypal, it's not as harrowing as everyone makes it seem. It's literally just a back up account in case there's not enough money in your paypal account to pay for a purchase. I've never, ever had to use it like that, and it makes actually sending money to your bank account way easier. (It used to take like 3 days to transfer...but now I think it only takes a day.) Anyway, paypal isn't going to get into your bank account and do anything, it's just for verification, a purchase pillow, and to make sure you're a real person. 
Reply
:iconinotnedloh:
InotNedloh Featured By Owner Dec 12, 2016  Student Digital Artist
Ahh, okay! 

so far the only people that have sent me money are people i know (granted, i know them as other online people xd) but i don't think they'd do anything sketchy to me ever.

I've just read a handful of spooky stories and stuff on tumblr how having people send money without an invoice leads to rly big fines on my part? I've tried to look up whether its true or not, but people have gone both ways so i don't know what to believe ;v;

Okay!! Thank you for replying and stuff ; v ; <3
Reply
:iconcybambie:
Cybambie Featured By Owner Dec 12, 2016
LOL Well as long as it's those people, I wouldn't worry about scammers then~

If you're talking about the $2,500, that only happens when you try and circumvent paypal fees, and get caught. Like making your buyer send through the family and friends option, or having them pay the fees (which is legal in some countries but not all. It's not legal in the US to make people pay the fees but I think it is in the UK and a few other places?) Anyway, if you're caught circumventing fees, then they'll probably send you a warning first...and if you refuse to comply, then they'll shoot the fee your way. So if you're not trying to get around that stuff, then you'll be fine.
I've never heard anything else about them fining people just for micro-transaction use...and it would seem sorta dumb that they would? Because micro-transactions aren't meant to be used but??? Idk 
I've never been fined or suspended or anything, and I've been using paypal for around 3+ years so, as long as you're not doing sketchy stuff, I think it'll be fine.

And no problem! I'm happy to help <3 
Reply
:iconinotnedloh:
InotNedloh Featured By Owner Dec 12, 2016  Student Digital Artist
Yee, i think i'm safe ;v;

Ah, yeah that was what i was talking about! 

Thank you so much for clearing it up for me ;w; It's calmed my heart a lot!! 
Reply
:iconladykuraiart:
LadyKuraiArt Featured By Owner Nov 30, 2016  Hobbyist Digital Artist
Thank you so much for this!
I was terrified the first time I checked out invoices but now I understand how it works! :heart:
Reply
:iconkittykillall-art:
KittyKillAll-Art Featured By Owner Oct 30, 2016  Hobbyist General Artist
thank you thank you thank you thank you omgosh I just sent my first invoice and I thought I was gonna have a heart attack. You and your awesome tutorial saved me. THANK YOU
Reply
:iconshiina-yuki:
Shiina-Yuki Featured By Owner Oct 18, 2016
omg this is really helpful!!
Can I use your TOS for my invoice? ;w;
Reply
:iconcybambie:
Cybambie Featured By Owner Oct 18, 2016
yes! i just added it to the artist description so you can copy/paste
Reply
:iconshiina-yuki:
Shiina-Yuki Featured By Owner Oct 18, 2016
thank youu! ヽ(´▽`)/
Reply
:iconnikaleles:
Nikaleles Featured By Owner Oct 14, 2016  Hobbyist Digital Artist
BLESS YOU
Reply
:iconeiirlys:
Eiirlys Featured By Owner Oct 14, 2016  Hobbyist
How would you know the difference if the buyer is paying you themselves or through other people? I heard about this type a lot but I didn't really see much in how to prevent or recognize it.

Thank you!!
Reply
:iconcybambie:
Cybambie Featured By Owner Edited Oct 14, 2016
I would suggest reading up on paypal scammers, I just found a helpful article here> craigslistpostingsecrets.wordp…
There's no way for you to know if the email they're using is correct, and you will have to trust that the person buying isn't being shady. (You could look up ways to tell if an email is disposable or not if you really wanted to though.)

But, using invoices helps a lot in the scamming situations, because if you add the item and a detailed description of the item (make sure the person and paypal can see that the item is a digital good and not physical) you should be able present your case to Paypal if the buyer attempts to try and scam you.

You also don't have to worry about them sending money directly to you without your knowledge of the amount, or worry that they're going to send a payment that you have to confirm with a tracking number, because you're in control of the amount and they have to pay on your terms.
Reply
:iconeiirlys:
Eiirlys Featured By Owner Oct 14, 2016  Hobbyist
Ohh!! Thank you so much for the info! That helps a lot!!
Reply
:iconwatchudrawing:
WatchuDrawing Featured By Owner Oct 14, 2016  Hobbyist General Artist
This is so helpful, thank you!
Reply
:iconanatiidae:
anatiidae Featured By Owner Oct 13, 2016
This is really clear and in-depth! Thank you < 3
Reply
:iconmoonlight-fox:
moonlight-fox Featured By Owner Oct 13, 2016  Student Digital Artist
This is really amazing and helpful! :D
Reply
:iconroyal-jelliefish:
Royal-Jelliefish Featured By Owner Oct 13, 2016  Student Digital Artist
I shall spread this like fire

Also in most of Europe, it isn't illegal for vendors to ask the fee to be paid by the customer *as long as* they don't spring it up last minute. This is a chart I made around June this year after going through all of PayPal's terms of agreements in each available country.

Legal: Customer reads (European) Vendor's commission journal and contacts them for their services. Vendor says the service is $20 plus the PayPal fee as it's in their commission journal. Customer agrees to this and pays for the $20 + fee.

Illegal: Customer reads (European) Vendor's commission journal and contacts them for their services. Vendor says the service is just $20. Customer agrees to pay the $20. Vendor then asks Customer to pay for the PayPal fee when nothing about their contract/website/journal/etc. mentions covering a fee.

If you are really miffed with the fees (this is how PayPal runs its services so you can get paid afterall), My solution is to raise prices by a dollar or two depending on how much I'm charging (for my $20 and under commissions I'd add $1) to create a 'fee cushion'. For example, Most of my transactions are from America which is domestic for me, so my fees are often small. I do get international transactions every so often, but because the $1 price increase more than covers the fee of a, say, 10 domestic transaction, it balances out.

Now obviously if one get mostly international customers, they'd want to bump up their 'fee cushion'. Look through past transactions and figure out the average amount of what is usually taken out per transaction. If you get $1.50 on average, then tack on $2 to the price in your commission journal/page/list/website etc.

But remember don't treat all your prices equally. If your offering $10 chibis and $50 full bodies, you wouldn't put $1 extra on the full body, unlike the chibi. I'd personally add $3 instead.

Sorry if this is long winded LOL; LETS HAVE SAFE PRACTICES EVERYONE!
Reply
:iconcybambie:
Cybambie Featured By Owner Oct 13, 2016
Awesome!

And I have no problem with paying the vendor fee on my end so. I was just trying to highlight that the friends and family option is still not a legal way to bypass it in any country, I'm pretty sure?
It's just better to be safe imho :'3c
Reply
:iconroyal-jelliefish:
Royal-Jelliefish Featured By Owner Oct 13, 2016  Student Digital Artist
yeah, no you cant use friends and family to bypass the fee, because theres a fee for that too :'D
Reply
:iconcybambie:
Cybambie Featured By Owner Oct 13, 2016
I've had a few people try to use it, and a lot of younger artist try to use it so!
At least I'll raise a little bit of awareness LOL
Reply
Add a Comment:
 
×





Details

Submitted on
October 13, 2016
Image Size
1.1 MB
Resolution
900×8225
Link
Thumb
Embed

Stats

Views
2,799 (93 today)
Favourites
338 (who?)
Comments
32
×